Products bought on the website are accepted for returns.
All merchandise must be in the same saleable condition, with the sales receipt. It is recommended that you take a uncut video when you open the delivered items. Approval for returns will be subject to the following requirements:
- Upon discovery of the defective / faulty character and/or error with the purchased item(s), you are to notify and coordinate with our CLJ Online Support through email: [email protected] and include the following details:
- Full Name
- Contact Number
- Order ID
- Reason for Return Request
- Location / Branch Purchases
- Photo of Item(s)